Problem solve
Get help with specific problems with your technologies, process and projects.
Problem solve
Get help with specific problems with your technologies, process and projects.
How to fix 8 common remote desktop connection problems
When the connection between a desktop and its host fails, it's time to do some remote desktop troubleshooting. Check firewalls, security certificates and more if a remote desktop is not working. Continue Reading
5 reasons printer redirection causes Windows printing problems in RDS
Windows printing problems are a pain. If you have printer redirection issues with the Remote Desktop Protocol in RDS, check user permissions, client requirements and more. Continue Reading
How to troubleshoot common VDI issues
VDI administrators must be adept at troubleshooting various VDI issues. Sufficient planning can prevent some, but IT should be prepared to deal with a few common issues. Continue Reading
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Learn the Windows Virtual Desktop setup process
Organizations looking to set up Windows Virtual Desktop machines can do so with Azure Resource Manager, but admins must ensure their environment has the necessary prerequisites. Continue Reading
Three VDI challenges that can derail any project
IT shops need to look out for complexity, cost and performance problems when they put a VDI implementation plan in place. Continue Reading
VMware Horizon View troubleshooting guide for desktop admins
IT pros can read this VMware Horizon View troubleshooting guide to learn how to set up desktop troubleshooting in Horizon and identify connection, UX and authentication issues.Continue Reading
Understand VDI market shifts from traditional VDI to cloud
As the VDI market shifts to cloud-based VDI and DaaS, it's important to understand the bigger picture. Understand the benefits and complexities of the changing market.Continue Reading
Navigate Office 365 licensing issues with VDI
Office 365 can come with some tricky licensing situations, especially for VDI admins. Explore this rundown of licensing issues and some potential solutions.Continue Reading
How to identify and eliminate Citrix performance issues
Citrix performance issues can be difficult to deal with. Fortunately, there are ways to prevent them using a variety of techniques, such as automation.Continue Reading
Best practices to prevent RDP security issues
IT can prevent RDP security issues in a few ways. Learn how to use Group Policy and other best practices to protect against an RDP-based attack, and learn about BlueKeep.Continue Reading
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How to manage Windows Virtual Desktop printing problems
Windows Virtual Desktop printing is somewhat complicated. Learn about the products that can simplify print management for IT and make printing more seamless for end users.Continue Reading
How to use PowerShell to track VDI resources
It's never ideal to have underutilized servers in a VDI environment. Here's how IT pros can create a PowerShell script to track VDI resource utilization.Continue Reading
Find alternatives when Citrix Smart Scale reaches end of life
Citrix will retire Smart Scale in May 2019, and its replacement is only for Citrix Cloud customers. Here's how IT pros can find alternatives to this VDI power management tool.Continue Reading
How app layering can overcome app virtualization challenges
App layering allows IT to manage applications independently. Learn about the other benefits of app layering and how it differs from application virtualization.Continue Reading
Top 4 challenges of hyper-converged infrastructure for VDI
HCI and VDI often go well together, providing simpler scalability and flexibility for virtual desktops. But what happens when a VDI deployment has requirements outside the norm?Continue Reading
How RDS licensing rules work and recommendations to follow
Microsoft's Remote Desktop Services licensing policies can be confusing if you don't know the Client Access Licenses and Remote Desktop Services roles.Continue Reading
Integrate legacy Windows applications with modern device capabilities
Enabling virtual desktop users to open apps in the format that allows the apps to function best would be ideal, but there's work to do to enable this capability.Continue Reading
How can IT improve its virtual application capacity plan?
When IT deploys virtual apps, it must plan for the applications' capacity needs. Two common planning methods are monitoring app performance and load simulation.Continue Reading
How VDI performance monitoring tools help IT
When deciding on a VDI monitoring tool, IT must understand the unique functions and limitations of each tool. IT should find a tool that matches the exact needs of its organization.Continue Reading
5 decisions for application and desktop virtualization
IT has to make several major decisions to ensure that it makes the most of its application and desktop virtualization deployment, such as selecting a hosting method and end-user devices.Continue Reading
How can IT identify and manage VDI usage fluctuations?
Unpredictable user behavior and boot storms can cause VDI resource usage fluctuations throughout the day. IT can take steps to identify and curtail the effects of these changes.Continue Reading
How to make virtual desktop images easier to manage
There are several common mistakes VDI shops make, including allowing users to gain elevated privileges, that make it more difficult to deliver a quality end-user experience.Continue Reading
Mitigate VDI performance issues with resource management
To improve user experience, IT can take advantage of virtual desktop configurations that limit resource usage. This frees up resources for all desktops to perform basic functions.Continue Reading
Can IT add digital watermarks to its virtual desktops?
As part of a larger security strategy, watermarking virtual desktops can help IT discourage data leakage by adding user-specific text to each desktop.Continue Reading
How to simulate a multisite network with VMware Workstation
If you want to test out a WAN link between two networks with VDI, VMware Workstation can help. Here's how it works.Continue Reading
Ready to start VDI capacity planning? Prove it
Planning VDI capacity can be challenging and confusing. See if you have what it takes to plan for factors such as remote access and future changes.Continue Reading
Six ways to simplify Citrix App Layering
App layering can deliver a lot of benefits to IT administrators, but only if they know how to keep management simple. Start by understanding ELMs and keeping Windows up to date.Continue Reading
Does deploying VDI affect other systems?
VDI can affect areas of a company network, such as internet bandwidth. IT can mitigate the effects of VDI users by allocating resources and monitoring system performance.Continue Reading
How can IT combat rogue RDP access?
Hackers can gain remote access to users' desktops through RDP hijacking. As a result, IT pros must know what they can do to prevent such an attack.Continue Reading
Get a jump on VDI issues with root cause analysis
The right root cause analysis tools and methods can help IT identify the source of VDI problems and resolve them quickly to minimize the effect on user experience.Continue Reading
Six VDI testing steps to take with any deployment
Whether IT is upgrading an existing VDI deployment or implementing VDI, there are a series of tests it should run, including making sure users can access their virtual desktops.Continue Reading
What root cause analysis software exists for virtual desktops?
When trying to get to the bottom of virtual desktop problems, IT should turn to root cause analysis tools from vendors such as ControlUp and Lakeside Software.Continue Reading
Four root cause analysis benefits VDI shops should know
When it comes to pinpointing the source of a VDI problem, IT should turn to root cause analysis, which can also help enhance the user experience and save time.Continue Reading
Get to know root cause analysis tools for VDI
Not all VDI monitoring tools provide the same features. IT admins in search of a root cause analysis tool may want to turn to third-party vendors.Continue Reading
Four bad VDI management habits to kick in 2018
Bad habits with VDI can kill a deployment. In 2018, it will be critical to keep storage, graphics processing, thin client savings and security monitoring in mind.Continue Reading
Keep the cost of VDI in check
VDI costs are coming down thanks in large part to the growth of hyper-converged infrastructure and the availability of inexpensive thin clients and open source options.Continue Reading
Remote display protocol class is in session
VDI shops must understand the ins and outs of remote display protocols to make sure users are having a good experience with the virtual images they receive.Continue Reading
What are the open source remote display protocol options?
Fluctuating VDI costs can catch any organization by surprise. Consider open source remote display protocols to keep the price tag low and user experience high.Continue Reading
How to handle increasing VDI graphics processing needs
With more applications, including seemingly straightforward ones, such as Microsoft Word, going graphics-intensive, VDI shops must know how to deliver a quality user experience.Continue Reading
IGEL thin clients help credit union handle VDI peripherals
Thin clients aren't always designed to work well with peripheral devices, but one company found a product that could meet its needs, particularly when it came to USB ports.Continue Reading
Don't let network latency issues slow your VDI or DaaS roll
Data can get to users faster if it is closer to them. As a result IT must keep that distance in mind when setting up a VDI or DaaS deployment.Continue Reading
Three VDI best practices you need to know
VDI comes with challenges around graphics support, user personalization and more. Administrators should keep in mind these tips for deployment success.Continue Reading
Are you a master of user environment management tools for VDI?
Prove your knowledge of user environment management tools with this quiz, covering VMware's built-in UEM tool, UEM alternatives and more.Continue Reading
Get schooled on nonpersistent and persistent VDI
Knowing the pros and cons of nonpersistent and persistent VDI is a great place to start when becoming a VDI deployment master. Find out more with this quiz.Continue Reading
Compete in the Citrix terminology decathlon
Citrix is a big player in the IT world, and it comes with a bit of its own language. Use this quiz to make sure the top Citrix terms don't trick you.Continue Reading
VDI performance monitoring helps IT improve end-user experience
To keep users happy in VDI deployments IT must measure and monitor what the user experience is truly like. That means looking beyond the infrastructure itself.Continue Reading
How does Office 365 VDI licensing work in nonpersistent deployments?
Setting up Office 365 generally involves multiple devices. With nonpersistent VDI, the rules of the game change for IT admins.Continue Reading
How does Citrix XenDesktop licensing work?
Licensing is a key component to virtual desktop infrastructure. Citrix XenDesktop provides businesses with the option of user or device specific models.Continue Reading
Take a quest for knowledge on DaaS vs. VDI
Companies stuck contemplating Daas vs. VDI -- or deploying both -- should know all the facts first. Test your knowledge about the two delivery methods with this quiz.Continue Reading
Ready to put a VDI project plan in place? Take this quiz to prove it
VDI projects can fail easily. See how well you're prepared for VDI with this quiz, which asks about how to track user experience, what makes a successful pilot program and more.Continue Reading
IT shop uses VMware Fusion software to unite Windows and macOS
When a manufacturer needed to run Windows-only applications on Macs for a specific project, the IT department turned to desktop virtualization software.Continue Reading
Roaming profiles help deliver a consistent virtual desktop experience
Nonpersistent VDI strips users of their ability to customize their desktops. With user environment management methods such as roaming profiles, they can take some ownership back.Continue Reading
Are you a VMware Blast Extreme expert? Take this quiz and prove it
You've probably heard about VMware Blast Extreme at this point, but do you really understand the technology? Take this quiz, which covers some of its key features, to find out.Continue Reading
Test your knowledge of mobile VDI access
Users require access to virtual resources on their mobile devices. IT can manage VDI on smartphones and tablets using authentication methods, individual virtual app delivery and more.Continue Reading
Five signs it's time to upgrade your VDI software
If your VDI software doesn't support the latest hardware, or if it won't scale, it might be time to upgrade. Learn about some other signs to keep an eye out for.Continue Reading
Four problem areas to watch for when VDI troubleshooting
When it comes to VDI, IT must be ready to troubleshoot common problems associated with virtual desktop performance, back-end infrastructure, product platforms and persona management.Continue Reading
How does Citrix SmartAccess boost XenDesktop security?
Citrix shops looking to enable secure remote access can employ the SmartAccess feature in XenApp and XenDesktop to require endpoint analysis using the company's NetScaler Gateway delivery controller.Continue Reading
Don't let VDI network latency grind virtual desktops to a halt
Network latency problems can make even the simplest tasks impossible on a virtual desktop. IT needs to use performance monitoring to identify the source of latency to fix the problem.Continue Reading
Seven questions to test your Microsoft Azure RemoteApp knowledge
Think you know everything about Microsoft Azure RemoteApp? Prove it by taking this quiz on how Azure RemoteApp uses the cloud to deliver applications, which operating systems it works on and more.Continue Reading
How to shelter users from a VDI boot storm
Boot storms bring VDI deployments to a grinding halt, but batch booting and network interface card teaming can prevent the problem without having to buy new hardware.Continue Reading
Hyper-converged infrastructure systems put VDI on cruise control
Hyper-converged infrastructure makes delivering virtual desktops easier, because all the back-end resources -- including central management software -- run together in one isolated, tightly integrated location.Continue Reading
Prove your remote desktop USB redirection skills
Take this quiz to test your knowledge of remote desktop USB redirection, including the ins and outs of Citrix's USB redirection features and which devices raise red flags.Continue Reading
See if you're an expert on Citrix Workspace Cloud
Prove your knowledge of Citrix Workspace Cloud with this quiz that covers how CWC works, what a workspace is and what Citrix's competition looks like.Continue Reading
What's new in VMware App Volumes 3.0?
App Volumes was a big addition to VMware's application virtualization portfolio. Learn how new features in version 3.0, such as AppToggle, could fix some of its deficiencies.Continue Reading
How to detect virtual desktop configuration drift
Checking for configuration compliance is a time-consuming job, but administrators need to make sure virtual desktops don't drift too far away from their organization's preferred settings.Continue Reading
Top five VDI-related help desk questions
VDI has many benefits, but it will also open the flood gates for help desk questions from users: Why can't I login? Where am I printing? IT better have the answers.Continue Reading
Glut of application management tools a sign of the times
For desktop virtualization administrators, managing apps has become a difficult task. There are many apps and many users, and the old ways of updating and maintaining applications isn't working anymore. Enter: new app management tools.Continue Reading
Keep the cost of VDI storage under control
Layering, persona management tools and flash arrays help keep virtual desktop users happy and VDI storage costs down.Continue Reading
Cloud-based Windows Server desktops bring app compatibility concerns
You can use Windows Server-based desktops to bypass Windows licensing complexity, but you may have app compatibility issues to content with instead.Continue Reading
VDI hardware evaluation checklist
Picking the right hardware for your VDI deployment is critical, but it doesn't have to be difficult. To start, check to see if your VDI software vendor has a list of compatible components.Continue Reading
How to get management to agree to your cloud desktop project
If you want to get a cloud desktop project off the ground, you'll have to sell your superiors on the idea first. Remind them that DaaS can save money, improve security and put some control over desktops back in your hands.Continue Reading
Turning to the cloud for VDI disaster recovery
The cloud makes it possible for any business to have a strong VDI disaster recovery plan. You can choose to back up data by file, or you can back up the whole image.Continue Reading
How to use DRaaS and DaaS for DR in the cloud
DaaS providers offer a great way to do DR, and they often have DRaaS built in. When you find a vendor you can trust, it often makes sense to host desktops with them, too.Continue Reading
Citrix AppDNA finds compatibility issues, remediates apps
The AppDNA tool from Citrix lets you find and solve application compatibility problems before they even happen. It also locates apps that need remediation.Continue Reading
Do I need antivirus for VDI deployments?
Virtual desktop environments aren't immune to viruses and malware, so it's important to have an antivirus tool and strategy in place before your deployment gets infected.Continue Reading
Troubleshooting XenApp and HDX connectivity
If you're having problems with HDX on XenApp servers, check TCP port 1494 first. If that doesn't work, consider turning off Session Reliability temporarily.Continue Reading
Five ways to fix a broken VDI implementation
It's easy for your VDI implementation to start off on the wrong foot or break once it's in place. Ask yourself a few questions and find out if your VDI is broken, then take five steps to fix it.Continue Reading
Troubleshoot problems remotely with desktop shadowing
Desktop shadowing tools come standard in Windows Server and Windows OSes, but you'll have to use different techniques for RDSH and VDI users.Continue Reading
Breaking down VMware GPU virtualization options: Soft 3D, vSGA and vDGA
VMware GPU virtualization options Soft 3D, vSGA and vDGA have different uses and benefits, but they all help companies reap performance rewards.Continue Reading
A tale of two hardware acceleration methods: Protocol vs. GPU offload
There are two ways hardware acceleration can improve virtual desktop performance: offloading GPU processing or offloading the remote display protocol.Continue Reading
Top options for buying thin client hardware
There are a lot of options out there for thin client hardware, so get to know a few popular choices that might suit your VDI environment.Continue Reading
How VMware Horizon View stacks up
VMware View's storage features, ease of use and manageability help it stand out against other VDI software candidates.Continue Reading
Why remote connectivity problems happen and how to fix them
Remote connectivity problems such as latency and bouncing have easy fixes that just take careful planning when you're setting up your VDI deployment.Continue Reading
How to install and configure Citrix XenDesktop's GRID vGPU feature
Nvidia's GRID vGPU technology is now supported in XenDesktop, so take a minute to learn how this feature works and some tips for configuring it.Continue Reading
Three considerations for malware protection in VDI environments
VDI environments aren't immune to malware, especially because the user profiles can lead directly to a breach.Continue Reading
Getting a grip on your application packaging and delivery strategy
Before you deploy VDI, you need to take stock of your applications, how often they're used, and how users access them. Plus, make a long-term plan.Continue Reading
Four options for third-party VDI assessment tools
Before you take steps to deploy a virtual desktop infrastructure, it's a good idea to use VDI assessment tools to track resources, app usage and more.Continue Reading
Patch management strategies for dedicated vs. shared virtual desktops
You need to rethink your patch management strategies when VDI comes into the picture, especially if you're deploying shared desktops.Continue Reading
An overview of VMware and Citrix virtual GPU support
Graphics-intensive apps sure are hungry, but you can keep them satiated with virtual GPU features from the major desktop virtualization vendors.Continue Reading
Preparing for an IT audit in your VDI environment
When preparing for an audit in your VDI environment, the best defense is a strong offense. Find out what you need to archive and who's auditing.Continue Reading
From VDI pilot to production: Four tips for the move
Don't leave users out of the equation when you move from your VDI pilot project to the production environment.Continue Reading
Making thin client performance priority No. 1
Thin client performance is the key to a successful endpoint because it's the issue that most affects your end users.Continue Reading
Three important VDI application deployment considerations
Consider app compatibility and the frequency of updates when you choose VDI application deployment methods. Oh, and don't forget cost.Continue Reading
A DaaS market pricing comparison
In today's growing DaaS market, it's important to look at the price of cloud-hosted desktops from vendors such as Amazon, VMware and Citrix to determine whether it's effective over in-house VDI.Continue Reading
How to load balance a Citrix or VMware VDI implementation
Whether your VDI implementation is based on Citrix or VMware, certain load-balancing techniques will keep performance on target.Continue Reading
Opportunities for automating tasks in a virtual desktop environment
There are plenty of ways to automate your virtual desktop environment -- you just need to know what scripts and tools are available.Continue Reading
How to enable native Windows Server data deduplication for VDI
Windows Server 2012 R2 offers native data deduplication for virtual desktops, but there are a few requirements for enabling this feature.Continue Reading
How to handle peripherals support on virtual desktops
Peripherals support can be especially tricky on virtual desktops because you often need redirection technology to make the devices work.Continue Reading
Delivering remote Mac, Linux and Windows desktops with NoMachine NX
Get to know NoMachine, a lesser-known product for desktop virtualization that focuses on delivering remote Mac and Linux desktops.Continue Reading
A sampler of VDI-friendly Windows PowerShell scripts
You can automate desktop provisioning, monitoring and more in a VDI environment, so check out these handy Windows PowerShell scripts for VDI admins.Continue Reading