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VDI hardware comparison: Thin vs. thick vs. zero clients

Thin clients aren't on a diet; they just do less processing than 'fat' clients. Devices such as the iPad are also VDI hardware options.

When it comes to virtual desktop infrastructure, administrators have a lot of choices. You may have wondered about the differences between VDI software options, remote display protocols or all the licenses out there. In this series, we tackle some of the biggest head-scratchers facing VDI admins to help you get things straight.

When you deploy VDI, you need to figure out what hardware your virtual desktops will run on.

To host virtual desktops, you have a lot of choices: thin clients and zero clients, not to mention tablets and mobile devices. 

Understanding the benefits, challenges and cost implications of these VDI hardware options will help you make the right choice. Let's get this straight:

Client vs. server and the client-server architecture

A VDI deployment relies on communication between a piece of endpoint hardware, or client device, and a back-end server. The client makes a request to the server, which is hosted remotely, such as in an organization's data center. The server fulfills the request, and it must be connected to the client device by a network connection -- most commonly the internet.

With VDI, the virtual desktop operating system is hosted on the server, and the end user interacts with their virtual desktop interface locally on the client device. The communication between the client and the server occurs over a remote display protocol, which transmits the request from the client to the server and then renders the information back on the user's virtual desktop. In this client-server architecture, the goal is for the end user to be able to interact with their virtual desktop as though it were a local desktop hosted on the client.

Key differences between thick clients, thin clients and zero clients

Thin clients and other slimmed-down devices rely on a network connection to a central server for full computing and don't do much processing on the hardware itself. Zero clients take thin client hardware one step further by requiring no local software. Both of these VDI hardware options differ from thick clients -- basically traditional PCs -- that handle all the functionality of a server on the desktop itself. Organizations can also repurpose old PCs to trim them down into a type of thin client.

Thick vs. thin vs. zero clients

Thick clients

It's possible to use thick clients for desktop virtualization, but many organizations don't take this route because it often doesn't cut down on overall hardware and requires all local software. If you use traditional PCs to connect to virtual desktops, you don't get many of the benefits of VDI, such as reduced power consumption, centralized management and increased security.

Since a thick client is basically a full-fledged PC running thin client software, it is usually more costly than a thin client device. Plus, thick clients have hard drives and media ports, making them less secure than thin clients. Finally, thin clients tend to require less maintenance than thick ones, although thin client hardware problems can sometimes lead to having to replace the entire device.

Thin clients

With thin client hardware, virtual desktops are hosted in the data center and the thin client simply serves as a terminal to the back-end server. Thin clients are generally easy to install, make application access simpler, improve security and reduce hardware needs by allowing administrators to repurpose old PCs.

Thin clients are meant to be small and simple, so the more advanced features you add, the more expensive they get. As you choose thin client devices, consider whether you need capabilities such as 3-D, video conferencing and multi-monitor support. You should also take into account the remote display protocol and how much display processing the back end can supply.

Aside from being cheap and uncomplicated, thin clients should also offer centralized management. For instance, you can automatically apply user profile policies to groups of thin clients with similar configurations. That tends to be easier than individual manual management. Plus, you want your VDI hardware to be simple enough for nonveteran IT staff or those at remote branch offices to be able to deploy.

Vendors that offer thin and zero clients include HP, Dell, IGEL, LG, NComputing and others.

Zero clients

Zero clients are even slimmer and more cost-effective than thin clients. These are client devices that require no configuration and have nothing stored on them.

So what are the benefits of this kind of VDI hardware? First off, zero clients can be less expensive than thick and thin clients. Plus, they use less power and can simplify client device licensing.

Still, there's a catch or two: Vendors often market zero clients as requiring no management or maintenance, which isn't always true. Some products do require software or memory and other resources. In addition, zero clients tend to be proprietary and support only one remote display protocol, so organizations could run into vendor lock-in. Many organizations need virtual desktops that are more flexible and offer some access to native desktop components.

Series: Let's get this straight

Comparing remote display protocols

Application virtualization smackdown

Clearing up Microsoft VDI licensing: SA vs. VDA vs. CDL

How cloud-hosted desktops differ: Comparing VDI, DaaS

Thick, thin and zero client use cases

When it comes to choosing thick clients vs. thin clients or zero clients, IT pros should consider the cost and management requirements for their VDI deployments.

Zero clients are well suited for uses that require a lot of security, since there is little or no software that can provide access points. Thin clients are great for use cases where employees require a strong user experience but are open to using a device other than a familiar PC, and where IT has the know-how to manage thin client devices. Smaller organizations often adopt thin clients because they may have smaller budgets or just want simpler devices that don't require a lot of software.

Thin clients are also often used to serve specific user groups within an organization, such as a design department that requires only one application for their job. Other top uses for thin clients include healthcare and education environments, where medical professionals or students need to access applications from shared devices or desktops.

Thick clients, on the other hand, are often better for use cases where employees need the benefit of additional peripherals or extensive software options. Thick clients can also work well in organizations where virtual desktops as just an alternative option to users' regular desktops on an as-needed basis – such as in disaster scenarios or when an employee needs a loaner computer.

But wait -- there are even more VDI hardware options to consider than just thick clients vs. thin clients or zero clients. In today's mobile era, users can use tablets or smartphones to run virtual desktops, or even gain remote access to desktops by plugging a USB device into a computer. Options such as IGEL's UD Pocket device can be good for use cases where workers need remote access on the go.

With faster network speeds and improved screen resolution, tablets are now up to the task of presenting a virtual desktop. Highly mobile workers and executives are good candidates for connecting to VDI via an Apple iPad, for example. Still, remember that tablets don't offer a mouse, and many Windows applications aren't conducive to a touch interface.

If you're thinking about deploying VDI -- and tablets are too high-tech for you at this point -- you might consider recycling old PCs to use as thin clients. That saves money, plus it's green. Just make sure your PC candidates aren't too old, or else they won't provide solid graphics performance and may be prone to failure.

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What do you primarily use for VDI hardware?
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Zero Clients offer a consistent end user experience and ease of administration, (basically none) for both our local and remote user base. It is basically impossible to have a keyboard logger virus capture username and passwords on a zero client versus a thin or thick client.
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How do you overcome the network performance issues that can accompany a Zero Client configuration?  Being a library system we do not want internet traffic from the Zero workstations to pass through our central site.
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Zero Clients is far more better performance wise. We recommend to use it whereever possible. A thin client is more flexible due to support for more VDI/SBC platforms and is nearly as good as a Zero Client performance wise.

Regards,
Akie - akie@ea-data.com
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Well, we certainly can't forget about the licensing costs. I was excited about thin clients until I was confronted with the Microsoft VDA license at $100 per device per year. I quickly realized that my PCs under SA were less expensive long term than thin and zero clients. If figures that Microsoft and Intel would find a way to damper enthusiasm. In our case, repurposed PC worked best; then thick clients under SA and finally thin and zero.
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IT seems to like the zero clients, the end users say they take some getting used to. Once the users have adjusted to no longer having a tower on the desk or on the floor the reception seems to be good overall
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Thin client will be more compatible to most of the application at the moment
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pen an paper
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Thick clients as legacy hadware
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not yet using it
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I would like more information on all types Virtual Desktop options you have sent to jsmith21474@hotmail.com
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Well here we go again, terminals are back. the VMWare mainframe, and terminals at the desktop. The more things change, the more they stay the same.
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Don't forget EVGA for all your PcoIP End Point solutions. You guys mentioned Pano! www.evga.com/pcoip
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Thin clients because they are effective and more useful then only zero client.
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new to the product but I do security and just curieuse nice website I really like it
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We get great results with QWK2LRN thin clients for our school 1-2-1 classroooms
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Because i feel more comfort
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Bare metal Hypervisor (IDV) on ARM (QuadCore).
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Our experience has been that unless we move from a Thick to Thin client we don't get all the business benefits of adopting VDI. The major advantage of moving to thin client is the power savings. We have seen 70 - 80% power reduction in adopting Thin clients. Also another interesting issue we used to face with Thick clients are sulphur contamination in the HDD's. This ended up in mass failures of desktops and impacting the end-users productivity. Post moving to Thin clients the failure rate drastically came down as there is no moving parts as thick clients. Finally the desk space required to have a Thin client also was an important factor for ITES organizations.
-Sivakumar Ramamurthy
Anunta Tech
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HP thin clients ( with spice protocol client installed) Otherwise, these would act as zero clients
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Typically used to support our BYOD policy
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for minimizing the running cost of IT infrastructure
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With VMware View we find it best to use PCoIP compliant Zero Clients using Tera2 processors. These give the best end user experience.
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Re-use your existing hardware, save money, go green and experience all the benefits of thin client computing at a fraction of the costs of new hardware. Evaluate now for free: www.stratodesk.com/download
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zero clients, (in our case PCOIP) offer consistent end user experience and ease of administration, (virtually none) for both our local and remote users. We also like the increased security. It is virtually impossible to have a keyboard logger virus grab usernames and passwords on a zero client. Then consider the lower cost and stability....game over.
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Hi. Can anyone tell me something about a pix interface. I am running multiple terminals and we only run 1 app that hardly uses resources. we have about 30 shops with 30 pc's in each and the liability in South Africa is to high to have all that expensive equipment in one place. and we are planning to open another 30 shops over the next year or so. yourHi. Can anyone tell me something about a pix interface. I am running multiple terminals and we only run 1 app that hardly uses resources. we have about 30 shops with 30 pc's in each and the liability in South Africa is to high to have all that expensive equipment in one place. and we are planning to open another 30 shops over the next year or so. comment
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Good read and some interesting conversations. I would strongly argue that a Thin client is a far better investment than zero. Historically many folks used only Citrix and you could argue Zero clients made sense ...but as we have seen over recent years, DaaS and the cloud can rapidly change the protocol being used and the client support required. With more VDI / DaaS vendors in the space and the fact they are updating faster than ever before it is important that your client can stay upto date and support the wealth of offloading and technology integrations you may need. Zero clients just are not built this way and while a thin client is not FAT, they offer far better capabilities and support for other technologies - think smart cards, webcams, offloading of video and voice, analytic tools, security plugins etc. Just because you go thin doesn't mean you don't need functionality. I would also highlight that repurposing old hardware, including other 3rd party Zero and Thin clients is very common place now and doesn't always require a USB device to make it happen. IGEL offers support for SCCM and other deployment technologies allowing a device to be repurposed. My experience has shown me that upto date VDI client support and integrations with other tech makes the difference. Dont assume that all Thin clients run Windows either - Linux thin clients can offer an increased level of security - but then i might be biased...
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