Troubleshooting tips for VDI deployments

Last updated:May 2014

Editor's note

With so many moving parts in VDI deployments, it's easy for things to go wrong. Problems with remote connections, storage, management and latency can keep your to-do list full.

Fortunately, there are some easy ways to avoid common issues in virtual desktop infrastructure (VDI) environments in the first place. And if you made some missteps setting up your deployment that resulted in problems staring you in the face right now, never fear. We've got troubleshooting tips for some of the most common VDI woes.

1Management and storage

Avoiding storage and management issues should start in the planning phases of VDI. You can't throw a virtual desktop at every user in your company, because not all use cases and job roles fit with VDI. Additionally, you can't guestimate how much storage you'll need or base the math solely on the number of virtual machines (VMs) you plan to deploy. If you're already looking down the barrel of a storage nightmare, however, consider monitoring, solid state drives and profile management tools to get back on track.

2Latency and bottlenecks

Latency can make VDI hellish for users, which in turn means lots of requests for help from IT. When you're planning your VDI deployment, bring in the networking engineers to get their perspective, and make sure users know how and when they can access their virtual desktops -- and from which devices. Select the right remote display protocol and look into tools to improve WAN performance and optimize bandwidth.