This content is part of the Conference Coverage: Citrix Synergy 2017 conference coverage

How will cloud computing and analytics affect Citrix shops?

Citrix's focus on monitoring, cloud computing and analytics will let IT do its job in new ways. Admins should embrace the change, consultant Theresa Miller says.

ORLANDO, Fla. -- Citrix put a lot of emphasis on monitoring, cloud computing and analytics at Synergy 2017, but how do those priorities match up with IT's?

The company announced the new Citrix Analytics Service, a cloud offering that monitors devices, applications and networks and uses artificial intelligence to provide new insights into user activity. Synergy attendees also learned about improvements to Citrix Director, which is the core product for VDI monitoring, and a new workspace service for Citrix Cloud.

Here, consultant Theresa Miller, founder and CEO of 24x7 IT Connection, shares her thoughts on Citrix's cloud computing and analytics push and what it means for XenDesktop and XenApp shops.

Citrix goes cloud-first

Anything that customers were feeling was missing is slowly getting added back into the stack, if it's not already.
Theresa Millerfounder and CEO, 24x7 IT Connection

"The cloud-first strategy is interesting. It's also one that Microsoft used. A lot of times, people resist cloud-first -- like, 'What about my on-prem environment?' But as long as [Citrix doesn't] ignore the on-prem -- which I don't think they will -- I think it's the right thing to do. It's the right time for cloud.

"We're coming up on an interesting time, because cloud is definitely part of everybody's conversations now. You have several key players in that space. We're all trying to figure out who the top two are going to be. You have your Microsoft. You have your Amazon. Google is even in there, too. And then you have your Citrix and your VMware. While some might say, 'Well, Citrix and VMware are probably the two neck-in-neck competitors,' I don't discount the fact that the other cloud players can't still take a piece of the workstation community. In the end, it's probably a combination of any or all."

Data analytics comes to monitoring tools

"Monitoring is a challenge for any company. Director has come a long way since it was first released. Anything that customers were feeling was missing is slowly getting added back into the stack, if it's not already.

"I'm really excited to learn more about the analytics. It's one of those things that I think will really help customers. The monitoring is a tough area to get good information on.

"And then to complement the analytics, there's also Smart Check. [Citrix is] doing a lot with Smart Check, making sure that it can analyze your environment and give you valuable information to act on instead of having just something that says, 'Oh, this is wrong. Now I have to call Citrix.' They're trying to make it so you have the answers right there."

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