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October 2017, Vol. 1, No. 7

Compare types of virtual desktop user experience monitoring

As a desktop virtualization administrator, you wear a lot of hats. At any given time, you could be working on your gold image, patching operating systems or applications, installing or troubleshooting a web server, carving out virtual LANs for an expansion of your deployment, rolling out thin clients or doing any of a dozen other jobs. But there is one thing that can divert attention from all of those seemingly important tasks: the user experience. Desktop virtualization pros often forget that the people using the virtual desktops have to be happy because, well, they actually use it. (Raise your hand if you use your own VDI all the time. I didn't think so.) To keep an eye on overall performance, you employ various platforms that provide monitoring. These can capture information from lots of data points, such as servers, network equipment, storage, hypervisors and even the desktops themselves. All that data is important, but it's all very clinical in nature. Much like how an MRI for knee pain might show nothing is wrong even ...

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