I've got 15-20 heavy users on a LAN using Windows Server 2003 and XP as clients. I am using this as a Terminal Server. The students in my class often run multimedia-intensive content. What would be wiser - getting a Pentium with hyperthreading (3.06 with 800 fsb) or Load Balancing with another box the same as I already have (Athlon XP 2200)? Is it possible that these two actions will not give enough return to warrant the expense for my 15-20 users? Here's the present system: Athlon XP 2200, 2 GB Ram, 10/100 PCI NICs.
I can't really comment on whether it's worth it expense-wise, but if this current (powerful) configuration isn't doing it for you then I'd try adding another box. Processor power and memory are only among the possible bottlenecks for a Terminal Server, and also adding a second box gives you a fall-back position in case something happens to the single Terminal Server.
If you're using MetaFrame, you might also consider using content publishing to remove some of the load from the...
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Terminal Servers and put it on the clients. MetaFrame XP FR3 also has some media-supporting capabilities that could come in handy.