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Use SLAs to address DaaS issues, expectations

Don't make the mistake of overestimating how much support desktop-as-a-service vendors provide. Use service-level agreements as a way to hold providers accountable.

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Citrix's new migration tool targets VMware Horizon

Citrix rolled out its new Migration Service this week to make it easier for VMware Horizon customers to make the jump.

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DaaS service-level agreements aren't always what they seem

Although service-level agreements are important, desktop as a service vendors often include fine print that minimizes their fiscal penalty. IT shops should focus more on the provider's reputation.

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Virtualization news to look for at VMworld 2015

With VMworld 2015 right around the corner, VMware will likely display its latest innovations in desktop virtualization. Look for Project Enzo to steal some of the buzz away from Citrix's Workspace Cloud offering.

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